Terms Of Use
 
 
What is the slot session length?
A slot is 4 hours session.
 
If I am not satisfied with your product, is there any money back guarantee?
Yes, if you are not satisfied with our products, refunds will be processed up to 7 Days after the initial purchase.
 
How the refund policy works?
Send refund requests to support@routertricks.com. Please note that our refund policy covers issues directly related to Electronic Ebook products only. Please include an explanation for the refund and your order number.
 
I am having problems connecting to my session. Whom should I contact?
If you are having any problems connecting to RouterTricks remote lab please send us an e-mail with a detailed problem description to support@routertricks.com and we will work to get the issue resolved.
 
Note : We are UK VAT registered, our VAT registration number is GB 882 5205 19. VAT is applicable to all those in the EU and 17.5% will be added to the total. If you are outside the EU, VAT is not applicable.